Neteller FAQ

How to get funds to Neteller / deposit options:

Neteller offers wide range of instant credit and debit card deposit options, all of the card deposits are priced at 1,9%. For higher deposit limits cards need to be verified. Deposits up to few hundred euros don’t require verification usually.

Instant Bank Transfer via Trustly.

Trustly is a instant bank deposit processor, which operates in: Norway, Sweden, Finland, Estonia, Denmark, Italy, Spain and Poland.

Customers of following banks in respective countries can deposit instantly using Trustly:

Sweden:  Swedbank, Sparbankerna, Handelsbanken, Nordea, SEB, Skandiabanken, Danske Bank, Länsförsäkringar, ICA Banken, Forex, Sparbanken Öresund, Sparbanken Syd
Finland: Nordea, Danske Bank, Aktia, OP, Säästöpankki, POP Pankki, Handelsbanken, Ålandsbanken, S-Pankki, Tapiola
Norway (Live for Beta-testing): DNB, SpareBank 1, Nordea, Danske Bank, Skandiabanken, Handelsbanken
Denmark: Danske Bank, Jyske Bank, Nordea, Sydbank, Alm. Brand, Djurslands Bank, Kreditbanken, Nordfyns Bank, Nordjyske Bank, Nörresundby Bank, Östjydsk Bank, Ringkjöbing Landbobank, Skjern Bank, Sparekassen Själland
Estonia: Swedbank, Nordea, SEB
Poland: mBank, Pekao, iPKO, ING BankOnLine, Bank Millennium, Alior Bank, Bank Zachodni WBK, Credit Agricole, Bank BPH
Spain: Santander, Banesto, BBVA, ING Direct, La Caixa, Bankia, Bankinter, Banco Popular, Banco Pastor, Banco Sabadell
Italy: BNL, Credem Banca, CREVAL, Intesa Sanpaolo, MPS, Banca Popolare Vicenza, UniCredit, Banca Popolare di Milano, Banca Me
Trustly deposits to Neteller are free of charge for customers.

Neteller offers also deposits via uKash, which is a prepaid fixed value scratch card sold in grocery stores etc. uKash deposits to Neteller are matter of fee of 5,0%.

Customers can deposit to Neteller free of charge from any of the Bitcoin e-wallet. Bitcoin deposits can be used immediately for transfers to NETELLER merchants or transfers to other members. You cannot use Bitcoin deposits for purchases.

There are more local deposit options available in some countries. You will see full information available for Your Neteller account once logged in and choosing Money In from the left side menu.

 How to withdraw funds from Neteller:

Neteller offers withdrawals via Cheques or Bank Drafts, this can take 2-21 business days and will cost 7.50 EUR. For an Express Delivery cheque, which arrives within 5 business days, there 25 EUR processing fee.

Customers have also an options of Bank Transfer or MemberWire (3-10 business days). Most of the European residents can withdraw funds directly to your bank account by registering and verifying your bank account. All Bank Transfer withdrawals are subject to a processing fee of 10,5 EUR or equivalent.

Can I transfer funds to another Neteller customers:

Yes, Neteller offers P2P(person-to-person) transactions and they are instant. Currently there is a discounted rate of 0% reduced from standard 1.9% fee. This discount rate can change at anytime.

Transactions with merchants/paying at shops

This is one of the most important functionalities of Neteller and is obviously free of charge for customers.